Water cooler subscriptions
Pick the plan that fits. We handle the rest.
Three all-inclusive monthly plans. Cooler included, bottles delivered on schedule, six-monthly sanitation, one Direct Debit. Available across London and the Home Counties (Hertfordshire, Essex, Kent, Surrey, Berkshire, Buckinghamshire).
Choose your tier
Three plans, same all-inclusive promise
Every plan includes the cooler, installation, scheduled delivery, six-monthly sanitation and breakdown cover. The only thing that changes between tiers is how many bottles arrive each month.
Essential
3 × 19-litre bottles per month
Best for: A small home or individual
- Cooler included, installed and serviced
- 3 × 19-litre bottles delivered each month
- Six-monthly sanitation service
- Direct Debit on the 1st of each month
- 6-month minimum, cancel with 15 days notice thereafter
Standard
5 × 19-litre bottles per month
Best for: A family or small office
- Cooler included, installed and serviced
- 5 × 19-litre bottles delivered each month
- Six-monthly sanitation service
- Direct Debit on the 1st of each month
- 6-month minimum, cancel with 15 days notice thereafter
Plus
8 × 19-litre bottles per month
Best for: A larger household or busy small business
- Cooler included, installed and serviced
- 8 × 19-litre bottles delivered each month
- Six-monthly sanitation service
- Direct Debit on the 1st of each month
- 6-month minimum, cancel with 15 days notice thereafter
6-month minimum term, 14-day statutory cooling-off period from sign-up, rolling monthly thereafter with 15 days notice to cancel. Full terms at /terms/subscription.
Where we deliver
London and the Home Counties (Hertfordshire, Essex, Kent, Surrey, Berkshire, Buckinghamshire).
We check your postcode at sign-up before taking any payment. If you're outside the area, we'll let you know before you commit.
Check your postcodeFrequently asked
Clear answers to common questions.
What areas do you cover?
Subscriptions are available across London and the Home Counties (Hertfordshire, Essex, Kent, Surrey, Berkshire, Buckinghamshire). We check your postcode at sign-up before taking any payment.
How does the 6-month minimum term work?
All three tiers run on a 6-month minimum. You have a statutory 14-day cooling-off period from sign-up to change your mind (with fair-use deductions). If you cancel between day 15 and the end of month 6, a break fee of 50% of the remaining monthly fees applies. After month 6, the subscription runs rolling monthly. Cancel any time with 15 days notice.
When is the first payment taken?
Your first monthly fee is taken by Direct Debit at sign-up and your first bottles arrive within 5 working days. From then on, payment is on the 1st of every month (or the next working day if the 1st falls on a weekend or bank holiday).
Can I upgrade or downgrade between tiers?
Yes. Change tier by getting in touch, and we'll adjust from your next billing cycle. No fee for changing tiers.
What if I need extra bottles in a month?
Extra bottles can be added to any delivery on request. They're charged at a small per-bottle rate.
What happens to the cooler at the end of the subscription?
The cooler remains our property throughout. When you cancel we collect it free of charge within 14 days of your final delivery. If we cannot recover the cooler, the replacement cost is chargeable (from £200, model-dependent) as covered in the T&Cs.
Can I move the cooler to a different address?
Not without our prior written consent. If you're moving house within our service area we can transfer at no charge. Any unauthorised move (including relocating to a different address, business or premises) is a breach of the T&Cs and may trigger the full cooler replacement charge.
Are refunds available?
Within your 14-day statutory cooling-off period, yes, with fair-use deductions for anything delivered. Outside that window, refunds are considered case-by-case for genuine hardship but are not a standing right. Full details in the T&Cs.
What our customers say
Recommended by the families and offices we already serve.
Straightforward, on time every month, and when the cooler needed a service they were in and out inside twenty minutes. Exactly what we wanted.
Switched from a bigger supplier that had gone impersonal. The team here actually pick up the phone. Feels like a proper local business.
The £35 covers everything and we know exactly what we're paying. No hidden bottle charges, no surprise service invoices. Refreshingly simple.
Talk to us
Get in touch.
Tell us a little about your site, the team and how the business uses water, coffee and vending. We'll send back a recommendation and a fixed monthly quote within one working day.
Book a consultation