From the journal
How much water do staff actually need at work?
7 min read
Ask twelve people how much water they should drink at work and you will get twelve different answers. The most common one — eight glasses a day — turns out to be one of those facts everybody knows because everybody else seems to know it. There is very little science behind the specific number. Below is what the actual guidance from the bodies that issue it says, what it means for a working day in an office, and where the practical limits are.
The short version
For most adults working a normal office day, the goal is roughly two litres of total fluid across the day, with about 70 to 80 per cent coming from drinks and the rest from food. That is a rule of thumb, not a target to hit precisely, and it shifts up in hot weather, in air-conditioned offices, with strenuous work, and for people who drink a lot of coffee. Most office workers, given easy access to a cooler or a tap, drift somewhere around the right level without thinking about it. The ones who do not tend to be those whose nearest water source is a long walk away.
Where the eight-glasses rule came from
The eight-by-eight rule — eight 8oz glasses a day, or about 1.9 litres — is usually traced back to a 1945 report by the US Food and Nutrition Board, which noted that adults needed about 2.5 litres of water a day. The next sentence, which got lost on the way to becoming folk wisdom, was that most of this is contained in prepared foods. The board was not saying drink two and a half litres a day. They were saying you need that much, and a lot of it comes from your lunch.
By the time the idea reached the wellness shelf of the bookshop in the 1970s and 80s, the food-content half had been quietly dropped. What remained was a clean, memorable number: eight glasses. It is not wrong, but it is not a finding either. It is a target someone made up that roughly approximated the right answer for some people.
What the actual guidance says
The European Food Safety Authority — EFSA — sets a reference value of around 2 litres a day for adult women and 2.5 litres a day for adult men, including all sources of fluid: water, tea, coffee, milk, juice and the moisture in food. The NHS broadly aligns with this, recommending six to eight glasses of fluid a day, again counting tea and coffee.
Once you account for food (which contributes roughly 20 to 30 per cent of total intake for most diets), the drinks portion lands at about 1.6 to 2 litres for men and 1.3 to 1.6 litres for women. For an office worker getting through a couple of cups of tea or coffee, a glass of water at lunch and a bottle on the desk, that is broadly the day done.
Why workplaces tend to fall short
The science says reasonable amounts. The practical question is whether people actually drink them at work. In our experience, the answer correlates almost entirely with how easy it is.
Where a kitchen has a fast, cold, properly maintained water source within easy reach of every desk, intake takes care of itself. Where the nearest water means walking to a different floor, queueing for the kettle or drinking from a tepid bottle that has been on a desk since nine in the morning, intake drops. The most common pattern we see in newly installed offices is a marked increase in consumption inside the first month for no other reason than that the water became easier to get to. People are not unmotivated. They are busy.
What changes the right answer
The baseline shifts in several ways that matter in a workplace context:
- Air-conditioned offices. Air-con dehumidifies the air, which dries airways and skin. Intake on a heavily air-conditioned floor tends to be higher than the same office with the windows open.
- Warm weather and hot environments. A normal office benchmark does not apply in a warehouse, a commercial kitchen, a factory floor or any role with significant physical activity. For those settings, intake can be two to three times higher.
- High caffeine intake. Tea and coffee count towards total fluid (more on that below), but heavy caffeine drinkers tend to feel the need for more plain water alongside.
- Talking for a living. Customer-facing teams, sales desks, lecturers, presenters and call-centre staff all dehydrate faster than the desk-bound average.
- Pregnancy and breastfeeding. Both increase fluid requirements meaningfully. Worth noting if you manage a workforce that includes either.
Does coffee dehydrate you?
Not really, no. This is one of those bits of received wisdom that has been quietly debunked but is still in wide circulation. Caffeine has a mild diuretic effect, but the water content of a cup of coffee or tea more than offsets it. The current EFSA and NHS positions both count tea and coffee towards total daily fluid intake. Heavy caffeine drinkers — more than around four or five cups a day — may notice a slight effect, but for a normal office worker the answer is straightforward: your coffee counts.
We have a longer piece on coffee, caffeine and hydration at work if it is a question that comes up often in your team.
How thirst actually works
For healthy adults, thirst is a reliable signal. The popular advice that "if you are thirsty, you are already dehydrated" is overstated. Thirst kicks in well before any meaningful drop in hydration status. Mild, healthy adults drinking when thirsty maintain hydration perfectly adequately under most conditions.
The exception is older people, whose thirst response weakens with age. For an older workforce, or where you have older customers visiting your premises, prompts to drink — a cooler in clear view, a glass on the table during meetings — are worth the small effort.
Practical implications for the office
The takeaway for an employer or facilities manager is not a number on a spreadsheet. It is a question about access. If your team can drink when they want to, with minimal friction and water they actually enjoy, you have done your job. If they cannot, you have created a small but accumulating drag on the working day.
A few practical pointers from a couple of decades of installing in offices:
- Aim for water that is genuinely cold, not just refrigerated to the legal minimum. People drink more cold water than tepid.
- Place coolers and taps where people walk past anyway — near the kitchen, the printer, the entrance to the office. Out of the way means out of mind.
- Stock proper glasses or reusable bottles alongside, not stacks of disposable cups. The visual cue matters and people drink more from a proper glass.
- In meeting rooms, put water out before the meeting starts. The default beats willpower.
- If you run shifts or hot environments, build hydration breaks into the rota rather than relying on people to remember.
What this means for the kit you choose
The headline question — what to install — usually comes down to the shape of the office rather than the science of hydration. A small practice with eight desks needs different equipment from a five-floor head office. We cover the comparison in detail in our piece on mains fed vs bottle fed water coolers. The short version: for any kitchen with workable mains plumbing, a mains-fed tap or cooler is almost always the right pick, and a four-in-one tap that delivers chilled, ambient, sparkling and boiling water in one fitting will cover most workplace needs.
A note on what we do not know
Workplace hydration research is patchier than the wellness industry suggests. There is good evidence that severe dehydration impairs cognition and physical performance. There is more limited evidence on whether the small day-to-day variations most office workers experience make a measurable difference to productivity. The honest answer is probably yes, slightly, but be wary of anyone quoting a precise percentage.
What is clear is that the cost of getting it right is low. Easy access to clean, cold, properly filtered water is a small line item in most office budgets and one of the few wellbeing interventions where the case for value is genuinely uncontroversial.
If you want a hand
We run free site surveys for offices in our service area. We will look at your kitchen, your team size, your usage pattern and the way people move through the space, and write back with a fixed monthly quote and a recommendation. No pitch, no upsell. If we think a bottle-fed cooler is right for you, we will say so.